Shipping & Returns Policy

UK Shipping

Standard Shipping is available from £3.95 (Delivery 2 – 4 business days)
Free Shipping on all orders over £40

European Shipping

Standard Shipping is available from £14.95 (5 – 15 days)
Free shipping for all orders over £80

International shipping

We welcome International shipping however please contact us by email for the latest international
shipping rates and charges to your country.

You may incur additional shipping charges including duties and taxes as a result of importing goods .
Organic worldwide recommend that you read your country’s duties requirements before purchase.
Customers will be responsible for paying International Customs Charge where applicable if not
included in purchase.

Shipping Address Issues

We cannot change your delivery address after placing your order. This is because your order
information is immediately sent to our packaging team where they will hand prepare your order
for dispatch. If your delivery address is wrong, we recommend you to contact the address used
at the checkout first and then follow up with the delivery courier assigned to your order.

We only follow the shipping information based on what you have entered on the checkout page
upon placing your order. Organic worldwide will not responsibility for lost, mis-delivery errors, due
to incorrect shipping addresses.

If your parcel gets returned to us due to the issue or incorrect shipping address, you will be refunded
for the product(s), not for shipping. Alternatively, we can ship your order to your correct address.
The shipping fees will be invoiced to the customer before re-shipping your order.

Lost Parcels

Sometimes parcels will and do get lost in transit. While we are not responsible for any lost parcels,
we want to ensure you receive the products that you ordered. If you believe your package has been
lost, please review your tracking information and contact the postal carrier to request an
investigation into the whereabouts of your order.

Once you have feedback from the postal carrier, please contact us at info@organicworlrdwide.co.uk
or using the contact form on our website with feedback. We will then determine whether the parcel
is lost in transit or still in process for delivery

Shipping companies take up to 14 days some up to 21 days to find lost parcels after the last update
on the tracking was made. We ask our customers to wait 10 days after filing a claim to see if the
package can be found by the shipper before we issue another shipment.